71bd Privacy Policy

1. Introduction and Scope of Policy

71bd ("we", "our", or "the platform") is an online gaming and entertainment platform operated for users in Bangladesh. This privacy policy explains what information we collect about you when you register, play, or use any of our services on 71bd, how we use that information, and in what circumstances it may be shared with third parties.

By using this website you agree to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us at [email protected].

2. What Information We Collect

71bd collects information about you from various sources. We have divided this information into the three main categories described below.

2.1 Information You Provide Directly

Information you give us directly at the time of registration or while using our services:

• Full name (in Bengali or English)
• Date of birth (for age verification — the user must be 21 years of age or older)
• Mobile number and email address
• Password (stored in encrypted form)
• Payment account details (e.g. bKash number, Nagad number, Rocket number, Upay number)
• Identity verification documents (national ID card or passport number, where applicable)
• Information provided during contact via live chat or email

2.2 Automatically Collected Information

When you use our platform, our systems automatically collect certain technical information:

• IP address and device identifier information
• Browser type, version, and language settings
• Operating system information
• Time, date, and duration of access to the platform
• Details of which pages were visited and which games were played
• Information obtained from cookies and similar tracking technologies
• Referral source (where you came from before arriving at our site)

2.3 Transaction Information

We maintain a secure record of your financial activity:

• History of deposit and withdrawal transactions
• Bonus usage records
• Gaming activity summary (bets, wins, losses)
• Account balance change history

3. How We Use Your Information

71bd uses your personal information only for specific, legitimate, and transparent purposes. We never use your information for unnecessary purposes or without your consent.

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing transactions and confirming payments
• Correctly delivering bonuses and promotions
• Sending your winnings to the correct payment account
• Tracking VIP program progress

3.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing fraudulent transactions and money laundering
• Detecting attempts to create multiple accounts
• Verifying age and enforcing the 21+ rule

3.3 Customer Support

• Quickly resolving your questions and complaints
• Operating 24/7 Bengali live chat support
• Reviewing previous contact history to provide better assistance

3.4 Platform Improvement

• Further improving the user experience
• Analyzing which games and features are most popular
• Identifying and resolving technical issues
• Planning new features and services

3.5 Communication and Promotions

• Sending important account updates and notifications
• Informing you of relevant bonuses and offers based on your preferences (you may opt out of these at any time)
• Notifying you of policy changes

4. Cookies and Tracking Technologies

71bd uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

4.1 Types of Cookies

• Essential cookies: Without these the platform cannot function properly. They are required for login sessions, balance display, and security verification.
• Functionality cookies: Used to remember your preferences (such as language settings or game layout).
• Analytics cookies: Collect statistical data to review and improve platform usage. This data does not directly identify any individual.

4.2 Cookie Controls

You can control cookies by changing your browser settings. Please note that disabling essential cookies may cause some platform features to stop working correctly.

5. Sharing Information with Third Parties

71bd never sells your personal information or transfers it to third parties for marketing purposes. However, we may share limited information in the circumstances described below when necessary for operating our services.

5.1 Payment Processors

To process deposits and withdrawals, the necessary transaction information is exchanged with our payment partners (such as bKash, Nagad, Rocket, Upay). These partners follow strict security standards.

5.2 Technology Service Providers

We work with trusted technology providers to operate the platform (such as server hosting and cybersecurity). These providers receive only the limited information needed for their specific tasks and are not permitted to use it for any other purpose.

5.3 Game Software Providers

The game companies whose software is on our platform (such as PG Soft, Pragmatic Play, JILI, Spribe, Evolution Gaming) may receive the minimum session information necessary to run the games. They cannot see your full personal profile.

5.4 Legal Obligations

If we receive a legal directive from a competent authority (court, regulatory body) under applicable law in Bangladesh, we are obliged to provide the required information. In such cases we will supply only the minimum information necessary.

5.5 Fraud Prevention

If serious fraud or suspicious money-laundering activity is detected, relevant information may be shared with the appropriate security agencies.

6. Data Security Measures

Keeping your personal and financial information secure is 71bd's highest priority. We use industry-standard, multi-layered security measures.

• SSL encryption: All data transferred between your browser and our servers is protected by 256-bit SSL encryption.
• Password hashing: Your password is never stored in plain text — it is encrypted using a strong cryptographic hashing method.
• Access controls: Among our staff, only designated individuals can view user information, and their activity is logged.
• Firewall and intrusion detection: Our network is protected by advanced firewalls and a real-time threat monitoring system.
• Regular security audits: Regular security assessments and penetration testing are conducted.
• Data backups: Your information is stored on secure, encrypted backup servers so that no data is lost in the event of a technical issue.

7. Data Retention Period

We retain your information only for as long as it is necessary or legally required.

• Active account: All your information is retained for as long as your account remains active.
• After account closure: Even after an account is closed, transaction records may be kept for a specified period to meet legal and regulatory requirements.
• Inactive accounts: Information for accounts that have been inactive for an extended period is reviewed periodically. You will be notified in advance before any action is taken.
• Deletion requests: If you request that your information be deleted, it will be processed as quickly as possible in compliance with legal obligations.

8. Your Privacy Rights

71bd believes you should have full control over your own information. To that end, we provide you with the rights described below.

8.1 Right to Access

You may request at any time to know what information we hold about you in your account and to receive a copy of it.

8.2 Right to Rectification

If any of your personal information is incorrect, you may request that it be corrected. Some information can be changed directly from your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or legitimate business reasons.

8.4 Right to Opt Out of Promotional Communications

You may opt out of promotional emails or notifications at any time. Make this change through your account settings or by writing to [email protected]. Please note that important account notifications cannot be turned off.

8.5 How to Exercise Your Rights

To exercise any of the rights above, email [email protected] or contact us via 24/7 live chat. We will respond to your request as quickly as possible, and generally within 30 business days.

9. Minor Protection Policy

71bd strictly enforces the 21+ age rule. Our platform is for users aged 21 or older only. We do not intentionally collect information from any minor.

If information provided at registration indicates that a user is under 21, their account will be closed immediately and any collected information will be deleted.

If you believe a minor is using our platform, please notify us at [email protected].

10. Changes to the Policy

This privacy policy may be updated from time to time to keep pace with changes to our services, technology, or legal requirements.

• For significant changes, we will send advance notice to your registered email address.
• The "Last Updated" date at the top of this page will always show the most recent version.
• Continued use of the platform after any changes will be taken as acceptance of the new policy.
• If you disagree with any changes, please contact us or request that your account be closed.

11. Contact Us

For any questions, concerns, or requests regarding this privacy policy, please contact us.